Customer Services That Can Help Your Small Business Achieve Success

Getting your small business off the ground and running takes a lot of hard work, and the last thing you need is any loss of business due to substandard customer service. The customer services offered through your company should not only attract customers, they should keep current ones happy, and satisfy the customers who aren’t.
This isn’t always easy, but if you learn to take the bad with the good, and aim to make the most out of every interaction with your customers, your small business will be one step closer to success. These three tips highlight different customer services your small business should offer to keep those customers coming back again and again. (Guest post)

Customers are no longer willing to wait 3-5 business days for a response. Continue reading Customer Services That Can Help Your Small Business Achieve Success

Dealing with customer complaints effectively via social media

The last few years have seen social media becoming increasingly important as part of every b2c company’s marketing mix.

There are many benefits of running social media accounts; it gives your company an opportunity to showcase their products, lets customers know about any special offers and sales, helps you reach out to potential new customers and lets followers in on the behind the scenes workplace culture.

A brand will seem more human and friendly when they share their workplace via social media. There is one main downside however – unhappy customers are suddenly  airing their displeasure publicly, and how you handle this can make a huge impact on how everyone  sees your company and its customer service approach.

It is imperative that you deal with bad feedback via your social media accounts quickly, effectively and fairly. Here are our top pointers: ( Guest Post )

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5 Strategies to Improve Your Productivity at Work

It’s no secret that when we ring in the New Year, most of us also strive to bring in a “New You”. Whether it’s a new job, a raise or even a promotion – we all want something better. It’s also classically known that most of us stop aggressively pursuing this new goal a few weeks into the year.
Where do we go wrong? We set our sights too high too soon. Instead, let’s start small and focus on the little things you can change on a daily basis that will benefit your career. First on that list should be productivity.

We’ve outlined the top five simplest productivity improvement strategies that you can easily implement into your daily routine. (Guest post)

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Legal Practitioners Behold The Best Mobile Cheating Kit – Real Time Saving Apps for Lawyers

If there’s one thing attorneys can agree on, it’s that there aren’t enough hours in the day. No matter what field of law you practice, the work can quickly pile up until it’s almost unmanageable. As deadlines approach, the pressure of the job can quickly turn into stress and frustration. Not only can this negatively impact the quality of your work, it can also take a toll on your health.( Guest Post )

Image Credits: Stef 😀 Continue reading Legal Practitioners Behold The Best Mobile Cheating Kit – Real Time Saving Apps for Lawyers

Advice on Online Marketing for Small Businesses Owners

When the phrase ‘online marketing’ is bandied around amidst acronyms, digital jargon and consistent technology updates (with version 2.0 seemingly introduced mere minutes after the original) the whole process can appear wholly confusing, utterly time consuming and written off as a waste of money.

BUT WAIT! It doesn’t have to be this way.

Here are some basic, easy to implement, strategic steps that will effectively increase your online presence and deliver those key promotional messages to your target online audience (promise!)
( Guest post )

Image Credits: The Art of Social Media

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The lost Art of Listening

 
We learn how to speak, write and respond early on, but often the art of listening is left by the wayside.
(Guest post) Continue reading The lost Art of Listening