ONDiGO User Video Review – Feeling the Love!

Hey guys,

I just came across this awesome user review video by D on YouTube.

D – just want to say a big thank you for sharing! You made our day! 🙂

Everyone – check it out!

Kathryn

 

25 Customer Service Skills you absolutely need – Infographic

Hi guys,

Came across this wonderful infographic, and had to share.

Knowing how to properly develop these skills will help you to excel in your business, increase sales and keep your customers happy!

Source: Customer Service Heroes

Small Business Success – Why Everyday Relationships Matter

When it comes to dealing with companies, many customers bemoan the instances when they are treated like a number, or when they end up getting a recording or automated menu when they’re trying to talk to a living person. There are a lot of people out there who dislike being dehumanized.

By the same token, businesses that put their message out there like to know that they are actually reaching people and making a difference. They don’t want their ads, their promotions, their blog entries to figuratively fall on deaf ears. Just like their customers, these companies want to make a human connection.

You can’t have a relationship with a machine (well, you can, but it’s a rather disturbing prospect), and numbers don’t always tell the whole story. That’s why when you read on, you’ll see how everyday relationships are a key to small business success. (Guest Post)

Customers want to be treated like human beings, and that includes creating a relationship with them Continue reading Small Business Success – Why Everyday Relationships Matter

How to Boost Your Job Search – Using ONDiGO

The old adage goes ‘It’s not what you know, it’s who you know’ and hunting for a job is no different. Whilst the ONDiGO app (and other CRMs) are primarily used for business and creating contacts for new clients and customers, applying these principles to a job search can be beneficial for you. So here’s some help to organize yourself and improve your prospects of getting that job. (Guest Post) Continue reading How to Boost Your Job Search – Using ONDiGO

The Wonderful World of Clients – Infographic

An amusing Infographic from Ciplex which shows some of the funniest (but true) types of customers you’ll come across in managing your business.

Enjoy 🙂

4 New Technologies To Help You Better Connect With Clients And Customers

Technology has made it easier than ever to communicate, which is great news for businesses everywhere. No longer do you have to search in different places, with different passwords for things like email and voicemail. You don’t have to search blindly and hope to find every communication that is occurring about your business.

There are ways to know what your customers are saying, and use that information on an individual level, and in a larger scope to make marketing decisions. Make sure that your business is taking advantage of the opportunities afforded it by advancements in technology.  (Guest Post)

 

Continue reading 4 New Technologies To Help You Better Connect With Clients And Customers

Knowledge is power: How using a mobile CRM can help you close more deals wherever you are

With more and more business taking place outside of the office, it’s imperative that your team remain connected, informed and up-to-date wherever they are. Whether your sales reps are spread out across several branches, or flitting between destinations all day, a mobile CRM can help you close more deals and grow your business. Here’s how: (Guest Post) Continue reading Knowledge is power: How using a mobile CRM can help you close more deals wherever you are

Productivity Lessons That Have Endured Through the Ages – Infographic

Some productivity lessons have endured through the ages for a reason. They work. Wrike put together a collection of productivity proverbs and backed them up with interesting stats.

Share them with your team mates and friends to boost their morale and help them achieve more!