Get More Sales Thorough Better Relationships

Let’s pretend for just a moment that you own several pairs of the type of shoe that needs to be cobbled and there are only two cobblers in town. One always offers your donkey–if your shoes need cobbling, it is unlikely that cars have arrived on the scene as of yet–a fresh carrot and chats with you about the weather. The other barely acknowledges your existence. Which one will you entrust with your favorite footwear?

Odds are you will choose to do business with the cobbler who takes an active interest in you–the one with whom you have a relationship.


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Startup ONDiGO Builds World’s First Mobile CRM

Originally posted by IT specialist. Thank you Josh for a great interview 🙂

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As any enterprise IT specialist knows, company employees are increasingly going mobile. Traveling employees such as sales executives are just as likely to be using an iPad or iPhone as their main device as opposed to a PC. This mobility is generally a plus for an enterprise’s efficiency productivity, but it also means that the company’s employees expect the key apps that they use to be just as accessible on their mobile devices as on their traditional PCs. If this is not the case, employees’ are likely to become frustrated, and their productivity will suffer.

One area that has traditionally not been well optimized for mobile is the CRM system. Most CRM systems are designed for desktops at larger enterprises, as opposed to on-the-go employees, especially at smaller businesses. One startup that built a new CRM from the ground up that is specifically optimized for mobile is ONDiGO. Joining us today is Yoni Dariel, the co-founder and CEO of ONDiGO. Continue reading Startup ONDiGO Builds World’s First Mobile CRM

Latest Trends In Customer Relationship Management (CRM) Programs

Wouldn’t it be great if those working in customer-service environments could look into a crystal ball and predict how customer expectations and behaviors were changing so that agent training and software development could co-evolve? While it is difficult to pinpoint exactly where changes will occur, there are a number of research papers that try to predict the changes that can be expected with regards to Customer Relations Management (CRM). (Source: Business2Community)
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How Selling Skills Assessment Tools Improve Customer Relations

You’re in quite the conundrum. Your sales team appears to be a motivated group of enthusiastic and conscientious employees who possess top-notch selling skills and the ability to put your customers first. Your sales results, however, don’t reflect your employees’ supposed sales prowess. And your customers are growing increasingly unhappy. How can you address a problem that you can’t identify? You can’t. But don’t lose hope. Thanks to a number of selling skills assessment tools, you can identify both the strengths and weaknesses of your sales department. And send those sales figures and customer satisfaction rates soaring sky high.

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ONDiGO – Fully-Automated Mobile-First CRM “On-the-go”

ONDiGO is a revolutionary Mobile CRM for startups and small businesses, with special focus on “on-the-go” professionals. It captures all business interactions – email, calendar, phone calls, text messages, etc and automatically builds a customer database from those interactions. Yoni Dariel, Co-founder and CEO of ONDiGO, shares more details about ONDiGO in the interview below:

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Tiny CRM on a Budget

A good customer base is a small company’s most valuable asset. Customer retention is one of the major drivers of a company’s growth and plays an important role in establishing a reliable bottom line. In fact, Gartner Research just revealed that 80% of a company’s initial revenue comes from 20% of its existing customers. Continue reading Tiny CRM on a Budget

6 Effective Communication Tips to get “too busy” clients to meet with you

With the age of computerised communication having taken the lead almost entirely, the power of face-to-face meetings has become heavily underestimated. Yet nothing can replace personal conversations, where the presence of an electronic middleman is eliminated. After all, sometimes it is the only way to convince your client about being a reliable business partner. Therefore, if your client continues to unceasingly reject your request to meet you in person, consider using a few of these tricks to successfully change their mind.

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Improve Your Sales Results by Thinking Outside the Box

In the past a sales manager was required to have solid interpersonal skills and an extensive network of contacts. However, with the dawn of the digital age these skills have become less important, and innovative and creative-thinking sales managers have become a sought-after commodity. Sales managers who can think outside the box and are up to date with tech trends and strategies are highly sought after, and a successful candidate has to be part business analyst and part decision-maker. The ability to think on their feet and harness the power of available resources will ensure sales results and productivity techniques are improved.


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